Terms and Conditions

Terms & Conditions

These terms and conditions are for hiring the Studio(s). By agreeing to work with photo studio east and booking the Studio(s), you automatically agree to our terms and conditions.

1. Definitions

In these conditions the following expressions have the following meanings:

“photo studio east”/”Studio” – and any of the partners or any servant agent employee or sub-contractor on behalf of photo studio east.
“The Customer”/”Client”/”Hirer” – any person or firm or company dealing with photo studio east or any servant or employee of such a person firm or company.
“Services” – shall include all Studio space or stage location facilities and the services of drivers and assistants and other personnel of photo studio east or of any sub-contractor of the Company.
“Equipment” – shall include all fixtures and vehicles, lighting and other materials provided by photo studio east or by its nominated sub-contractors.
“Studio” – the premises of photo studio east for the time being where the services and equipment are provided.

2. General

These Conditions constitute the entire contract and may not be varied otherwise than in writing signed by a duly authorised signatory on behalf of photo studio east.
Details of photo studio east services are set out on the Studio website. Prices and rates available on these pages and on the website may be varied by photo studio east without notice.
the Customer shall inform photo studio east whether they require a member of photo studio east staff (at extra costs) to be on site to assist with equipment, lighting etc during the booking. Without this information, it will be assumed that the Customer is confident and competent to use the Studio unaided, safely and professionally.

3. Studio Hire

The Studio may be provisionally booked by telephone or email and the booking should be confirmed within 24 hours of the provisional booking. The Customer will be required to pay the full amount of the hire fee. The payment is confirmation of the booking and the Studio will be secured only when the full payment has been received.
The Customer must observe all regulations governing the use of the Studio and of any Equipment and services whether imposed by photo studio east or by any statutory body or Local Authority.
The Studio is available for the exclusive use of the Customer named in the booking (and his party) and the Customer is not permitted to sub-contract, sub-let or otherwise permit any third party to utilise the Studio without the prior written consent of photo studio east.
Any materials used in connection with sets constructed by the Customer as well as any rubbish shall be forthwith removed from the Studio at the end of the hire period at the expense of the Customer. photo studio east will be invoicing the Client for anything that is left behind by the Client and needs to be disposed of.
No alterations, decorations or additions to the Studio are permitted without the consent of any partner of photo studio east and at the end of the hire period the Studio must be surrendered in the same condition that it was in at the start of the hire period. Any costs incurred by photo studio east arising out of any breach of this Condition shall be paid by the Customer in full.
The Studio is supplied clean at the start of the hire period and all the costs of painting, repairing, redecorating and maintaining this state are payable by the Customer if the Studio is not returned in the same state as it was at the start of the hire. photo studio east must be notified by the Customer at the start of the hire period if any aspect of the condition or decoration of the Studio is unacceptable. If no such notification is given the Studio will be determined to be of an acceptable standard for use by the Customer.
The Customer must include set up and take down/clean up time within the hours booked, to avoid overtime charges.
Noise levels must be kept to a reasonable level during Studio hire bookings. Clients are asked to consider other occupants and neighbour residents when using the Studio.
No smoking (including vaping and e-cigarettes) is permitted inside the Studios or throughout the building.
Smoke and Haze machines can only be used when this is agreed with photo studio east in advance.
No illegal activities are accepted and anyone not compliant will be asked to leave and/or police will be called.
Studio time is sold on a first come first serve basis, session bookings will not be confirmed until the deposit has been paid and so can potentially be lost to other clients looking to hire studio time.
No fire or smoke is permitted on the premises.

4. Hire of Equipment and Services

All Equipment and services are supplied by photo studio east entirely at the risk of the Customer. photo studio east shall not be liable for loss or damage of any kind to material or props or equipment entrusted to it however caused including consequential loss and loss of profit. The Customer is responsible for any loss or damage to the Equipment or the Studio caused by or arising from the Customer use thereof or by any servant agent employee or subcontractor of the Customer.
All Equipment supplied to the Customer is in good condition. The Customer must notify photo studio east at the time of supply if the condition of the Equipment is not acceptable.
In no circumstances shall photo studio east be liable for any transport cost or for any loss or damage including consequential loss or damage however caused arising out of the use or the inability to use the Equipment supplied or agreed to be supplied
The Customer may not without the written consent of photo studio east:
1. Remove the equipment from the Studio premises; or
2. Modify or alter or tamper with the Equipment in any way; nor
3. Use the Equipment in a manner not recommended by the Manufacturer; nor
4. Allow or suffer the Equipment to be used by any untrained or unauthorised personnel; nor part with possession sell pledge encumber or suffer any lien to be created on the Equipment.
Where at the request of the Customer, photo studio east supplies to the Customer the services of a driver, assistant, sub- contractor, freelance or other person such person shall be deemed to be the servant of the Customer and the said services shall be deemed to be rendered by the Customer and photo studio east shall not be liable for loss or damage of any kind however caused.
photo studio east shall not be liable for any loss or damage howsoever arising out of any statement advice instruction or any other representation given or made by any servant of photo studio east or any other person whose services are supplied to the Customer.
The hire period for services or Equipment cannot be extended otherwise than with the consent of photo studio east.
Equipment must be returned promptly at the end of the hire period in good condition. The Customer shall pay or compensate photo studio east for the replacement value (plus any administration fee) of lost or damaged Equipment or in respect of any cancellation or variation of any order or failure to return the Equipment on time.

5. Payment and Additional Charges

Unless otherwise agreed in writing all transactions will be settled in agreement with photo studio east payment terms set out in our terms and conditions before the commencement of the hire period. Clients not paying the full amount must settle accounts within 24 hours of the booking. Prices may be varied without notice to the Customer.
Overdue payments will incur interests at 15% per week or part thereof.
The hire time commences when the agreed hire period starts (with or without the Customer being present) and terminates when the Studio and/or Equipment is surrendered or returned to photo studio east. photo studio east will charge for overtime.
Any additional Equipment, services, staff or modifications to the Confirmation of Booking shall be billed to and paid for by the Customer.
At the end of the hire period the Customer may be charged at the discretion of photo studio east an additional rental where the Studio or any item of Equipment is delivered to or returned to photo studio east in a bad or damaged condition. Anything damaged will be charged at full price plus 25% administration/restock charge.
Where photo studio east is required to place a security deposit with any third party for the hire or acquisition of any item, equipment or construction material, such deposit shall be paid to photo studio east by the Customer in full when the booking is made.
The price payable by the Customer shall be photo studio east price for such goods and service current from time to time, as set out in the relevant Pro Forma Invoice/Quotation, which shall set out prices exclusive of VAT.
photo studio east shall have a general lien on any film, tape, media or other equipment digital or otherwise or property in the possession of photo studio east or in the Studio premises for the payment of any monies due to photo studio east from the Customer.
Any additional costs/services incurred during the rental, will be sent in an invoice. This can include studio upgrades, consumables, additional equipment hire, overtime, equipment damage, any additional service fees incurred as a result of service.
Each client is covering the charges for the power supply for the time of the hire.

6. Exclusions of Liability

Subject as hereinbefore mentioned photo studio east shall not be liable to the Customer for any loss damage expense liability or for any consequential loss (including loss of profit) whatsoever or howsoever arising out of or in connection with any of the following:

any damage to or loss of property by the Customer or the Customers servants or agents or any third party.
any breakdown stoppage or failure of the facilities and Equipment provided in the Studio or any other Equipment supplied to the Customer by photo studio east.
any death or injury occasioned to any Customer or servant or agent of any Customer occasioned by the use of the Studio or any Equipment
for any fines and/legal costs incurred by photo studio east or the Customer for any activity connected with the hire of the Studio or Equipment.
any failure on the part of photo studio east to comply with its obligations to the Customer due to any circumstances beyond the control of photo studio east.

photo studio east cannot be held responsible for loss or damage to any equipment or personal property of the Customer or related parties. Anything left at the Studios will be disposed of or given to charity if not claimed back within 24 hours. No Client related property and equipment will be covered by any insurance held by photo studio east including anything left overnight.

7. Indemnity

The Customer shall at all times keep photo studio east indemnified against all actions proceedings costs charges claims expenses and demands whatsoever which may be made or brought against photo studio east or the servants or agents of photo studio east by any third party in respect of any alleged injury loss damage or expense arising out of or in connection with the use of the Studio or Equipment or services supplied by photo studio east even where such injury loss damage or expense is caused wholly or in part by the negligence or breach of contract of photo studio east its directors servants or agents save in respect of any death or personal injury caused by the negligence of photo studio east as aforesaid. The Customer must ensure that they have their own public liability insurance for all persons in the Studio during the hours of use, to cover any accident, injury or death.

8. Minors

The Customer must ensure that all minors under the age of 16 are always accompanied by a chaperone. Minors must have parent’s or guardian’s permission to be at the Studio, and to be photographed or filmed as relevant.

9. Booking Reschedule and Cancellations

All Studio Hire bookings are final.

A booking can be rescheduled free of charge to another day/time if photo studio east is contacted at least 7 days before the booking date.

Clients that wish to cancel a booking will receive a 50% refund of the amount paid if photo studio east is contacted at least 7 days before the booking date.

10. Termination

photo studio east may summarily terminate any hire contract with the Customer upon the happening of any (but not only) of the following events:

if the Customer shall fail to pay any of the monies due to photo studio east or dishonour any cheque paid to it; or
if the Customer enters into liquidation (other than for the purposes of amalgamation or reconstruction) or shall have a Receiver of its assets appointed or being an individual shall be declared bankrupt or having a Receiving order made against them; or
if the Customer shall be in breach of any of the terms of these Conditions and any such termination shall be without prejudice to any rights accrued to photo studio east against the Customer prior to the date of termination.
Lateness of 30+ minutes from the start of the Customer booking will be considered a “no show” and the booking will be terminated. No refund will be issued. photo studio east may terminate any booking or hire contract if the Customer is found to be in breach of any of the terms and conditions.

11. Additional Fees

The fees below do not cover every possible scenario so the final fee will be discussed with the Client during or after the booking. As a general rule – the Studio will need to be returned in a similar state to what it was at the beginning of the booking.

Infinity Cove: Floor repainting starts at £150 for Photo Studio East. If the infinity cove walls need repainting this will be an extra charge depending on how much needs repainting. If the infinity cove is damaged (ie. structural damage, holes to be filled, crack lines on the curve etc.); repairing fees will be quoted accordingly to reinstate the cove to its original condition.
Infinity cove rules: Hands (and Feet) Off! During a shoot, instruct the crew and talent to keep away from the wall and not to touch it. Everyone should remove their shoes before entering the set and approaching the wall, or they should cover their shoes with protective booties. I Tread Gently: Props and set furniture need to be picked up and gently placed where they belong—never pulled, pushed, or yanked. The curved parts of the wall—which gives it that excellent infinite look on camera—are quite easily broken, so avoid them as well. Your on-camera talent should know exactly how far they can move before entering the forbidden zone, so mark off where they can and cannot tread. I No Food, No Drink, No Nothing! Here’s a rule that really shouldn’t need to be said, but if something can spill, splatter, or otherwise stain, keep it away from the cyclorama wall set! No coffees, no paint, no dirt or anything that can damage the walls.
Redecorating: Any scuffs and marks on any walls, ceilings and floors will be quoted accordingly. Redecorating fees start at £100 plus materials and will be quoted accordingly.
Overtime 05:00pm – 09:00am = 60£. Overtime charges start when the studio is occupied outside of your booked hours. It is charged with a minimum of 1-hour (no half hours) and 1 hour increments.
Cleaning: When the studio is not returned in the same clean state as it was at the beginning of the booking, the Client will be billed a basic £40 cleaning fee.
Storage: Upon arrangement, we can store your items/equipment for £50 (not per item) per day.
Breakage and missing items: Anything broken or missing will be charged at full cost, plus delivery, plus admin fee.
Equipment rental: Refer to the Equipment list.

12. Applicable Law

These Conditions shall be read and construed in accordance with the Laws of England, Scotland, Wales and Northern Ireland.

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